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CIW DOMICILIARY CARE

Start Your Domiciliary Care Business in Wales with Our Complete Setup Package

Make your dream of owning a home care company in Wales a reality by utilising our CIW (Care Inspectorate Wales) Domiciliary Care Agency Setup Package. At Care Sync Experts we provide the expertise and resources to help your care agency meet all standards and excel in delivering top quality care.

CIW Domiciliary Care Package Overview

What is Domiciliary Care?

Domiciliary care, also referred to as Home care provides vital personal and practical assistance to individuals within the comfort of their own homes. Care Sync Experts specialises in guiding entrepreneurs and providers through the process of establishing successful domiciliary care agencies.

This service is crucial for meeting the needs of elderly individuals, people with disabilities, those recovering from illness or surgery, and others requiring assistance with daily living activities.

With our expertise, you can confidently set up a domiciliary care agency that offers services such as:

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Personal care

Assistance with bathing, dressing, and daily hygiene.

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Household tasks

Support with cleaning, cooking, and household management.

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Medical support

Administering medication and monitoring health conditions.

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Companionship

Providing emotional and social support to clients.

Our Comprehensive Package

Prices Range from
£500 to £7,000

EXCL VAT

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Download a PDF version of our Domiciliary Care Agency Package

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What’s Included in Our Comprehensive Package:

1. Set-up, Registration & Information

Business Plan

Work with our team to develop a detailed business plan tailored to your care agency, including cash flow forecasts and profit and loss statements to ensure financial stability and growth.

Name Creation

We assist in brainstorming and selecting a business name that is memorable, marketable, and perfectly suited to your agency's mission and services.

Company Registration

We handle the entire registration process with Companies House, providing you with all necessary legal documents, both digitally and by post.

Business Registration

We’ll register your company as an official employer, ensuring compliance with all employment regulations, including PAYE setup.

IT Setup Assistance

Get expert guidance on the necessary technology, tools, and systems to efficiently run your care agency from day one.

Office Space Assistance

Our team assists you in identifying and securing the ideal office location that meets your operational needs.

VAT Registration

We manage the VAT registration process for your company, ensuring all tax obligations are met from the start.

Virtual Telephone Setup

Enhance your communication with a virtual telephone number, professionally set up to manage client and partner calls.

Corporation Tax Enrollment

Automatically register for corporation tax with HMRC during company formation, ensuring your business meets all tax obligations.

Data Protection Registration

We ensure your agency meets legal data protection requirements by registering with the Information Commissioner’s Office (ICO) and covering your first year’s fee.

2. Thorough Support for CIW Registration.

Assistance with CIW Registration Interview and Preparing for the Process

Guidance on CIW Registration

Getting through the registration process of the Care Inspectorate Wales (CIW) can be quite tricky and time consuming. Care Sync Experts offer clear guidance to help make the registration process for your home care agency seamless. We are here to help you fill out all the required forms correctly for both the provider and the registered manager ensuring that everything is done accurately and in line with CIW regulations.

CQC registration for domiciliary care package
CQC registration for domiciliary care package
Application Form Assistance

Application Form Assistance

Our team is here to support you in completing the application forms both for the provider and the registered manager. We make sure that all details are accurately filled in and that your application is well prepared for submission.

Statement of Purpose Preparation

Statement of Purpose Preparation

We help create a statement of purpose that outlines your service goals, objectives and the range of services you plan to offer. This document plays a role in showing the CIW your agency's dedication to delivering top notch care.

Reviewing CVs for Compliance

Reviewing CVs for Compliance

We carefully assess the CVs of your Registered Manager and Nominated Individual to ensure they align with CIW standards. This involves verifying their credentials, experience and suitability for their roles within your agency.

Liaison with CQC

Liaison with CIW

Our team engages directly with the CIW on your behalf handling any requirements and providing supporting documents. We manage all communication to ensure a registration process.

3. CIW Interview Preparation

Achieve Success with Comprehensive CIW Interview Training

We provide specialised training to ensure you are fully prepared for the CIW interview, a critical step in your agency’s registration process. Our approach covers all key areas to build your confidence and readiness:

We offer tailored training sessions to help you get ready for the CIW interview, which is a part of your agency's registration process. Our training program focuses on all aspects to build your confidence and readiness:

Mock Interviews

Simulated CIW interviews to help you practise, refine your answers, and build confidence.

CQC Mock Interviews
CQC Role Specific Coaching

Role Specific Coaching

Tailored guidance for Registered Managers, Providers, and Nominated Individuals to understand their specific responsibilities during the interview.

Document Preparation

Assistance in organising and presenting all necessary documentation clearly and effectively.

CQC Document Preparation

Mastering The Code of Practice

In depth review of the CIW’s code of practice to ensure you can effectively demonstrate compliance.

Q&A Support

Interactive sessions to address any questions or concerns, ensuring you are fully prepared and confident.

CQC Health & Safety Compliance

Health & Safety Compliance

Guidance on ensuring your agency meets all health and safety requirements, crucial for the SASS assessment.

4. Brand Development and Marketing Materials

Care Sync Experts are highly skilled in establishing brands for home care agencies, helping your business to shine in the competitive healthcare industry. Our branding solutions are thorough addressing all elements to create a memorable and lasting identity.

1

Custom Logo Design

Craft distinctive logos that capture your agency’s mission and values.

2

Professional Business Cards

Personalised business cards that leave a lasting impression.

3

Branded Letterheads

Elevate your communications with professionally designed letterheads.

4

Personalised Compliment Slips

Enhance client relations with customised compliment slips.

5

Secure ID Badges

Custom ID badges featuring your logo and brand colours.

6

Consistent Email Signatures

Ensure polished communication with branded email signatures.

7

Domain Registration & Website Development

SEO-optimised, user-friendly websites.

8

Social Media Branding

Create consistent and engaging social media profiles.

9

Brochures and Leaflets

Develop captivating brochures and leaflets that showcase your services effectively.

10

Roll-up Banners & Door Signs

Boost visibility with professionally designed banners and signs for events and your workspace.

11

Company Presentation Folder

Professionally designed folders to organise and present your business materials.

12

Tri-fold Brochure

Engaging and informative tri-fold brochures to effectively communicate your services.

Get Started with Care Sync Experts

Ready to launch your domiciliary care agency? We’re here to guide you every step of the way.

Call us today on 0333 577 0877 or click the button below to begin your journey towards building a successful care business.

Phone: 0333 577 0877

Get Started

5. Bespoke Website Development

We understand the importance of your website as the face of your domiciliary care agency. Our goal is not to design websites but to establish an online presence that reflects your brand and fosters growth.

Domain Name Registration

We secure your business domain (e.g., www.yourcompanyname.co.uk) for one year, giving you full control and management access.

Social Media Integration

We connect your social media profiles to your website making it easy for users to engage with you across platforms and helping foster a sense of community around your brand.

Data Privacy and Compliance

Our websites are designed to fully comply with GDPR, ensuring features like cookies notifications, privacy by design, and user data management are seamlessly integrated.

Secure and Reliable Hosting

Enjoy a year of complimentary, secure hosting with Cpanel access, robust malware protection, and a free SSL certificate to enhance trust and security. After the first year, hosting renews at £39 per year.

Website Features

Professional, Modern Design

Sleek, clean layouts that convey professionalism and instil trust.

Client Testimonials

Showcase positive feedback to build credibility and trust.

SEO-Optimised Content

Quality, keyword-rich content to attract and engage your target audience.

Document Repository

Provide additional downloadable resources for clients and staff.

High Quality Licensed Images

Enhance visual appeal with premium, licensed imagery.

Online Application System

Simplify recruitment with an integrated application form.

Mobile Responsive Design

Seamless user experience across all devices, ensuring accessibility.

Job Listings

Advertise current vacancies directly on your website.

World Class User Experience

Intuitive navigation designed to keep visitors engaged.

Conversion Focused Design

Integrated calls to action to drive client engagement and conversions.

Social Media Integration

Connect your website to social platforms to broaden your reach.

Emailing Portal

Streamline communications with an integrated email management system.

Downloadable Forms

Convenient access to application forms, timesheets, and essential documents.

Admin Panel

A user-friendly control panel allowing easy updates to your website content.

Online Signature & CV Upload

Streamline communications with an integrated email management system.

Unlimited Pages

Expand your website as your business grows, with no page limitations.

7. Customised Home Care Forms & Documents

We offer a range of custom suites of branded, professionally designed forms and documents tailored to meet the specific needs of your domiciliary care agency. Our forms are not only visually appealing but also highly functional, incorporating the latest in fillable PDF technology to streamline your operations.

Key Forms and Documents Include:

Client Assessments

Thorough assessment forms to evaluate client needs.

Care Plans

Customised care plans tailored to individual client requirements.

Risk Assessments

Detailed forms to identify and mitigate potential risks.

Care Management

Efficient management forms to track client care activities.

Medicine Management

Structured forms to ensure accurate medication administration.

Incident Reporting

Comprehensive forms to document and manage any incidents, ensuring compliance and safety.

Domiciliary Care Forms

8. Essential Policy Framework for Your Care Agency

We provide your home care agency with a collection of high-quality policy documents that are expertly crafted. These policies are carefully tailored to reflect your brand, stay current, and comply with all industry regulations, guaranteeing that your business is safeguarded and effectively managed.

Key Benefits:

Customised Branding

Customised Branding

Each policy is tailored with your agency's logo and branding elements to maintain a consistent brand identity.

Up to Date Compliance

Up to Date Compliance

Our policies are regularly updated to reflect the latest regulatory changes, keeping your agency compliant.

User Friendly Format

User Friendly Format

Delivered in accessible and easily printable PDF documents for straightforward implementation.

Comprehensive Coverage

Comprehensive Coverage

Our policies cover all critical areas of your business, from health and safety to data protection and employee management.

10. Streamlined Operations & Admin Support

We offer a range of operational and administrative solutions customised to suit the requirements of your domiciliary care agency. Our team provides expert advice and assistance in setting up services aimed at improving the efficiency and compliance of your business operations.

Operational Tools & Setup:

Invoicing Solutions

We recommend and implement intuitive invoicing software to streamline your billing process.

Payroll Systems

We recommend and set up reliable payroll systems tailored to your agency’s needs, ensuring timely and accurate payments.

Client Management (CRM)

We help you select and integrate powerful CRM tools to enhance client management and service delivery.

Care Monitoring Systems

We recommend the best care monitoring systems to ensure real-time tracking and management of care delivery.

HR Solutions

We recommend trusted HR companies to manage recruitment, employee relations, and compliance with employment laws.

Document Management

Receive expert guidance on implementing organised and efficient filing systems.

Accounting & Bookkeeping

We recommend top accounting software and connect you with reliable accountants for seamless financial management.

Compliance & Checks

We recommend services for DBS checks, staff training, nurse revalidation, and occupational health to ensure full compliance.

11. Trusted Referral Network

We connect you with a network of trusted providers to support every aspect of your domiciliary care agency. Our handpicked recommendations guarantee that you can tap into top notch resources within the field improving your agency's efficiency and adherence to regulations.

Our Referral Network Includes:

1

Uniform Suppliers

Quality, professional attire for your staff.

2

Business Insurance

Reliable insurance providers to protect your agency.

3

Staff Training Providers

Top-tier training solutions, both online and offline.

4

Business Solicitors

Legal experts specialising in the healthcare sector.

5

Invoice Factoring & Cashflow Finance

Solutions to manage cash flow efficiently.

6

Compliance Memberships

Access to organisations that keep your agency compliant.

7

Subcontracting Vendors

Trusted partners for service outsourcing.

8

Accountants

Experienced accountants to handle your financial management.

9

PPE Suppliers

Providers of essential personal protective equipment for safety and compliance.

12. High Quality Printed Materials

We recognise the significance of notch printed materials in building your domiciliary care agency’s brand. As part of our all service we offer a variety of printed materials designed to make an impact on both clients and employees.

Included in Your Package:

High Quality Printed Materials
High Quality Printed Materials

Business Cards

Two sets of 200, custom designed to reflect your brand.

Client Leaflets

1,000 professionally printed leaflets to showcase your services.

Staff Leaflets

200 leaflets designed to engage and inform your team.

A4 Folders

50 branded folders to organise and present documents.

Compliment Slips

1,000 slips to add a personal touch to your correspondence.

Timesheets

1,000 timesheets for efficient staff management.

Company Brochures

40 detailed brochures to present your agency.

Roll Up Banner

1 roll-up banner for events and on-site branding.

11. Additional Essential Resources

Care Sync Experts go beyond the basics to equip your domiciliary care agency with vital resources that ensure operational efficiency and regulatory compliance. Our package includes:

Customisable Care Plan Templates

Access a range of care plan templates that can be tailored to fit each client’s needs, ensuring consistent and personalised care.

Uniforms

Choose from 10 high-quality uniforms, including tunics and polo shirts, to maintain a professional appearance.

Temporary Staffing Uniforms

Health & Safety Resources

Includes a comprehensive Health & Safety poster and a fully compliant first aid kit to meet Health and Safety Executive standards.

Domiciliary Care Health & Safety Resources

ID Badge Printing Credits

Receive 10 custom ID badges, ensuring your team is easily identifiable.

Get Started with Care Sync Experts

Ready to launch your domiciliary care agency? We’re here to guide you every step of the way.

Call us today on 0333 577 0877 or click the button below to begin your journey towards building a successful care business.

Phone: 0333 577 0877

Get Started

14. Comprehensive Year Round Support

At Care Sync Experts, we’re committed to your success. As part of our package, you’ll receive a full year of dedicated support to help you run your domiciliary care agency efficiently. Our support covers:

We are dedicated to ensuring your success. As part of our package, you will receive a year of assistance to effectively manage your domiciliary care agency. Our support includes:

Business Guidance

Expert advice on managing and growing your care agency.

Technical Assistance

Support for technical issues (excluding hardware) to keep your operations running smoothly.

Website Maintenance

Ongoing website support and updates to ensure optimal performance.

Social Media Management

Six months of professional social media management to enhance your online presence.

Your Vision, Our Expertise: Building the Future of Care Together

Building Your Vision, One Step at a Time

Partner with Care Sync Experts to establish your care business in one of the most robust sectors.

With our tailored support and industry expertise, we provide everything you need to build and grow a successful care agency.

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Supported Living

Create communities where independence and quality of life are the top priorities.

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Temporary Staffing Agency

Ensure top tier care with a reliable, expertly trained workforce on demand.

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Domiciliary Care Agency

Empower lives by delivering personalised home care with unmatched support.

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Combined Care Agency

Integrate care and staffing for seamless operations and unparalleled service.

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RQIA Domiciliary Care Agency

Launch with confidence, meeting and exceeding RQIA standards from the start.

Frequently Asked Questions

1. What are the requirements to register a domiciliary care agency with CIW?

To set up a domiciliary care agency, with Care Inspectorate Wales (CIW) you must fulfil criteria:

  • Understanding Legislation: Get to know the Regulation and Inspection of Social Care (Wales) Act 2016 and other relevant laws.
  • Preparation of Documentation: Organise documents such as your Statement of Purpose policies and procedures in alignment with CIW standards.
  • Online Application: Complete the CIW registration process through their online portal, providing detailed information about your agency and ensuring all legal and regulatory requirements are met.

2. How long does it take to get CIW registration approval for a domiciliary care agency?

The registration process for a domiciliary care agency with the CIW generally lasts 14 weeks from when you submit all your documents.. This timeline could stretch out if they need info or there are hold ups, in getting the required documents. It's crucial to check that your application is detailed and accurate to prevent any hold ups.

3. What are the common challenges in passing a CIW inspection?

Common challenges in passing a CIW inspection include:

  • Compliance with Regulations: Making sure that your services adhere to CIW standards in areas like health, safety, staffing and care delivery.
  • Documentation and Record Keeping: Keeping updated records is vital for proving compliance during inspections.
  • Staff Training and Qualifications: Ensuring that all staff are well trained and have the required qualifications per CIW regulations.

Taking steps to tackle these challenges is crucial for passing CIW inspections and maintaining your registration status.

4. What are the costs involved in registering a domiciliary care agency with CIW?

To set up a domiciliary care agency with CIW you need to budget for costs:

  • Registration Fees: The initial fees for registration depend on the size and nature of your agency.
  • Compliance Costs: These cover costs related to staff training, developing policies and preparing documents.
  • Operational Expenses: Other expenses, like setting up an office establishing IT systems and managing professional fees should also be factored in.

It's essential to understand and plan for these expenses to ensure a registration process and sustainable operation of your agency.

5. How can I prepare effectively for a CIW inspection?

To prepare effectively for a CIW inspection, focus on the following strategies:

  • Regular Self-Assessments: Conduct internal audits and self assessments to ensure ongoing compliance with CIW standards.
  • Staff Training: Continuously train and update your staff on the latest best practices and regulatory requirements.
  • Documentation: Ensure that important documents like care plans, staff records and health and safety logs are well maintained and easily accessible.

Remember, being proactive and focusing on improvement are crucial for performing during CIW inspections.

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Still have questions?

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